Implementation Services

As an experienced Enterprise solution and service provider, we understand the needs of specific industry vertical and accordingly implement the solution.

Development Services

We have a dedicated technical department with all the relevant talent pool to ensure our customers and partners can get the best services at right price and at the right time.

Product Overview

We have a dedicated technical department with all the relevant talent pool to ensure our customers and partners can get the best services at right price and at the right time. In present era “off the shelf” standard products hardly suffice the 100% needs of a business, though we at WMS do not advocate much of customizations at the same time we always try to address business needs through holistic development approach which shall never become an issue for core product upgrades yet our clients do not compromise on their business needs.

We offer a bouquet of technical services like:

  • Product Development
  • Custom Development
  • Mobile Apps
  • Third Party Integration

Key Benefits

Support Services

WMS provides state of the art Support Services to ensure and assure smooth business operation empowering the customer to focus on their core business.

Product Overview

Production Support is supporting the System in use to ensure the application is up and running as expected. This covers preventive and daily maintenance activities including System & Data Base Back-ups, Logs Management etc.

Issue Resolution is to cope with the user problems that need to be solved, based on operational decisions and the risks that need mitigation. This also involves analyzing the issues and their consistent & effective resolution.

Performance / Uptime defines the period of time in which a system is functional and responding within expected time. The goal is to guarantee smooth running of all the services within the agreed response time. In case of deviations a push alarm is sent for user reaction.

Maintenance Flow – Integrated with SAP Issue Resolution System

Key Benefits

WMS support benefits and philosophy is:

Customized Support Models

  • As and when you want
  • 8x5 Business Hours Support
  • 24x7 Round the Clock
  • Pay as you go

Efficient Support Process

  • Well defined support levels
  • Escalation process
  • Time bound resolution
  • Support Portal
  • Dashboards
Professional Services

Professional Services is an integral part of Enterprise Digital Transformation – provide design and deliver digital solutions to accelerate value realization across an enterprise.

Product Overview

WMS PS Practice consists of a worldwide team of experienced Software Consulting Professionals with various domain expertise to provide technical, functional support and services to manage the projects deliverables successfully under the assigned roles and responsibilities. Our PS Model helps our valued customers and us with state-of-the-art methodology adopted for smooth delivery of the projects successfully.

Professional Services is an integral part of Enterprise Digital Transformation – provide design and deliver digital solutions to accelerate value realization across an enterprise. It infuses a paradigm shift in the way an enterprise does business.

Key Benefits

Strategize transformation of complex business process

Redefine how one integrates technology into the business processes. From cutting-edge security services to developmental business processes, WMS provides solutions and plans to transition an enterprise into the digital age where technology and people work together.

Adopting emerging technologies

Get the outcomes needed to increase efficiency and modernise business processes. This involves partnering with industry leaders to implement digital transformation technology of the future.

Engage the Business Partner base

Turn the disruptive process of digital transformation into a smooth transition for all involved. WMS implementation support covers the entire Partner landscape both directly and remotely in a tight integration for seamless data movement.

Manage the Cultural Change.

Using Change Management approach, WMS readies the enterprise thru empowerment of all stakeholders impacted by the change – Business Partners, Employees, The Management and all others.

Consulting Services

We have our territorial presence in India, UAE, Europe and Australia. Our Consulting resources can be mobilized in the above regions with the least deployment timelines.

Product Overview

Under our consulting services, we provide wide range of on-site/offshore Software Consulting, Implementation, Support & Managed services towards the Software Projects on both Pre and Post Go-Live stages through our team of highly experienced and skilled consultants.

We have our territorial presence in India, UAE, Europe and Australia. Our Consulting resources can be mobilized in the above regions with the least deployment timelines. However, WMS wish to extend its consulting services across the globe creating business value proposition through the partnership association model.

Our strength lies in the quality-of-service and people, who are empowered to create systems, processes to stream line the businesses ensuring the ROI is fully protected.

Key Benefits

The most significant aspect of the Professional Services we provide includes the following services:

  • Requirements analysis
  • Functional & technical consulting
  • Project Site planning and preparation with blue print
  • Process study and mapping
  • Systems integration,
  • UAT & Testing,
  • Documentation & knowledge transfer.
  • Support & manage with SLAs

Our consulting professionals have extensive experience in designing, delivering and managing the following technologies:

  • SAP Business One
  • SAP HANA
  • SAP Ariba
  • SAP SuccessFactors
  • SAP C4C

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